Privacy Policy

INFORMATION WE MAY COLLECT

Depending on how you interact with Learning Journeys, we may collect information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Organization or employer

• Professional role or title

• Coaching credentials or professional interests

• Registration information for courses, webinars, workshops, or events

• Information submitted through contact forms, surveys, applications, or inquiries

• Payment and billing information when purchasing a program or service

• Communications you send directly to Learning Journeys

Our website and the third-party platforms we use may also automatically collect limited technical information, such as browser type, device information, IP address, pages visited, referral source, or general website activity.

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HOW WE USE YOUR INFORMATION

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We may use the information we collect to:

• Register you for and administer programs, courses, webinars, LinkedIn Live events, workshops, and other Learning Journeys experiences

• Provide information, materials, resources, or follow-up connected to something you registered for or requested

• Respond to questions or inquiries

• Communicate important program, scheduling, certification, or event information

• Process payments and maintain appropriate business and educational records

• Improve our programs, events, website, and participant experience

• Send information about future Learning Journeys programs, events, resources, or opportunities that may be relevant to you

• Meet legal, regulatory, accreditation, or recordkeeping obligations
   

We do not sell your personal information.

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LINKEDIN LIVE, WEBINARS & ONLINE EVENTS

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When you register for or participate in a Learning Journeys LinkedIn Live event, webinar, virtual workshop, or other online experience, information may be collected by Learning Journeys and/or by the platform being used to host or promote the event.
 

For example, registering for an event may provide us with information such as your name, email address, professional information, or other information you choose to provide.
 

We may use that information to:

• Manage your registration and participation

• Send event reminders or access information

• Provide resources or materials associated with the event

• Request optional feedback following the event

• Let you know about related Learning Journeys programs, events, or resources
   

Participation in an event does not require you to continue receiving promotional communications from Learning Journeys. You may unsubscribe from marketing emails at any time.

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Third-party platforms, including LinkedIn and video-conferencing or webinar providers, operate under their own privacy policies and terms. Learning Journeys does not control how those platforms independently collect or use information.
 

EMAIL COMMUNICATIONS
 

If you provide your email address to Learning Journeys, we may contact you regarding the specific program, event, resource, or inquiry associated with your submission.

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We may also occasionally send information about Learning Journeys programs, events, educational resources, or opportunities we believe may be relevant to you, where permitted by applicable law.

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You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications or by contacting us directly.

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Administrative communications related to an active enrollment, transaction, certification process, or event may still be sent when necessary.

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PAYMENT INFORMATION

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When you purchase a Learning Journeys program, course, event, or service, payment information may be processed through a third-party payment provider.

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Learning Journeys does not intentionally store complete credit or debit card information unless specifically necessary and handled through an appropriately secured system.

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Third-party payment providers process information according to their own privacy and security practices.

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COOKIES & WEBSITE TECHNOLOGY

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Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve the user experience.

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Some third-party services integrated into our website may also use cookies or similar technologies.

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Your browser may allow you to limit or disable cookies. Doing so may affect the functionality of certain portions of the website.

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HOW WE SHARE INFORMATION

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Learning Journeys does not sell personal information.

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We may share limited information with trusted service providers when necessary to operate our organization or deliver services. These may include providers supporting:

• Website hosting

• Email communications

• Event and webinar platforms

• Registration systems

• Payment processing

• Scheduling

• Surveys

• Learning-management or educational technology

• Business administration
   

We may also disclose information when required by law, regulation, legal process, accreditation requirements, or when reasonably necessary to protect the rights, safety, or property of Learning Journeys or others.

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COACHING, EDUCATION & CONFIDENTIALITY

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Some Learning Journeys programs involve coaching conversations, coach training, mentoring, practice sessions, recordings, assessments, or other educational activities where additional confidentiality expectations apply.

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Where appropriate, participants may receive separate agreements, informed-consent documents, recording permissions, confidentiality agreements, or program policies governing those activities.
 

This Privacy Policy does not replace those agreements.

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RECORDINGS, PHOTOGRAPHS & EVENT CONTENT

Learning Journeys may occasionally record virtual or in-person educational events or capture photographs or other event content.
 

When an event is intended to be recorded or participant images, voices, comments, or contributions may be included, we will provide appropriate notice and/or obtain permission when required.

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Participation in a public platform such as LinkedIn Live may also be visible to other users of that platform.

Comments, reactions, names, profile information, or other activity you choose to make public may be visible according to the platform's settings and policies.
 

SURVEYS & FEEDBACK
 

Learning Journeys may invite participants to complete surveys or provide feedback.
 

Unless otherwise stated, participation is voluntary. We may use feedback to evaluate and improve our programs, understand participant experiences, and inform future offerings.
 

If we wish to publicly attribute a testimonial, quote, story, photograph, or other identifiable participant contribution for marketing or promotional purposes, we will seek appropriate permission when required.
 

DATA SECURITY
 

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
 

No website, email system, or electronic transmission can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted electronically.
 

DATA RETENTION
 

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet legitimate educational, accreditation, contractual, tax, legal, and business recordkeeping requirements.
 

Retention periods may vary depending on the type of information and our obligations related to it.
 

YOUR CHOICES & PRIVACY REQUESTS
 

Depending on where you live, you may have rights regarding your personal information.
 

You may contact Learning Journeys to:

• Ask what personal information we maintain about you

• Request that inaccurate information be corrected

• Request deletion of certain personal information, when applicable

• Withdraw consent where processing is based on consent

• Opt out of promotional email communications

• Ask questions about how your information is being used
   

Certain records may need to be retained when required for legal, regulatory, accreditation, educational, contractual, or legitimate business purposes.
 

We will respond to privacy requests consistent with applicable law.
 

CHILDREN'S PRIVACY
 

Learning Journeys programs, services, and website content are intended primarily for adults and professionals.

We do not knowingly collect personal information online from children under 13 without appropriate authorization. If we become aware that such information has been collected unintentionally, we will take reasonable steps to address it.
 

THIRD-PARTY WEBSITES & SERVICES
 

Our website, emails, programs, or events may contain links to or integrate with third-party websites and services.

Learning Journeys is not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of those providers when interacting with them.
 

CHANGES TO THIS POLICY
 

Learning Journeys may update this Privacy Policy periodically as our programs, technology, services, or legal obligations evolve.
 

When changes are made, the “Last Updated” date at the top of this policy will be revised.
 

CONTACT US
 

Questions about this Privacy Policy or how Learning Journeys handles personal information may be directed to:

Learning Journeys, Inc.
The International Center of Coaching

Email: jennie@learningjourneys.net
Website: www.LearningJourneys.net
 

A FINAL WORD ABOUT YOUR INFORMATION
 

Learning Journeys is in the business of creating spaces where people can think, question, learn, and discover what may be possible.
 

Your information shouldn't have to wonder what kind of space it wandered into.
 

Our intention is simple: collect what we reasonably need, use it for the purposes we've described, protect it responsibly, and give you meaningful choices about how we continue communicating with you.